Dogs and cats can become anxious or stressed when there is a change in their life or environment. To reduce the stress on your pet, we recommend our Mid visit your home while you can’t be there rather than leaving them in a kennel. Your home is a familiar and safe environment with their own bedding, toys and food – making it that little bit easier for your pet when you can’t be home.
To help maintain your pets health and well being we do ask that you supply enough food for the period that you will be booking. If there are any special instructions for feeding your pet, please do let us know at the time of booking.
Absolutely! All our Mids are experienced in administering medications. We ask that you provide us with a detailed descriptions to help us with administrating the medication (e.g. dosage, timing, etc.)
Yes! We know that some pets will need some additional attention or just some help to keep their usual routine (e.g. like being let outside in the morning and back in again in the afternoon).
Yes! You can get into contact with us via email, phone or text to get an update on how your pet is going.
We understand that plans can change due to unforeseen events. Please let us know as soon as there is a change in your plans and will do our best to help find a solution for your pet care needs.
If there are any issues with your pet, we will make our best efforts to quickly get in touch with you to discuss the situation. We ask that you provide us with contact details, preferably mobile numbers, so we can reach you at all times while your pet is in our care.
We usually have one mid for each pet that we care for, to make sure your pet gets the care and attention they deserve.
If you have multiple pets or would like your pet to ‘mingle’ with other animals let us know and we can chat through how we can best accommodate this.